Frequently Asked Questions

TheBeauClub is a community of beauty seekers who are on the lookout to discover and review some of the hottest products in our scene. Here, we drive honest conversations that help you make informed choices through our sampling and review programmes.

We are building a modern beauty community inspired by real people – You. We want to make your beauty opinions heard and your beauty choices better.

TheBeauClub is your ally to experience beauty, your way. Join for free to participate in free product tests, with products delivered to your doorstep. All you have to do is to experience and share your review with fellow beauty lovers in the club.

Simply sign up for a free account here.

TheBeauClub is currently available in Singapore. We’re working hard to expand and we hope to be in your country soon.

Simply log in to your account on TheBeauClub, visit the “SAMPLES” section and select from the available sampling and/or review programs to apply for trial. You may select more than one program to participate in.

Ensure your contact details and beauty profile are up to date before applying for a product trial so that deliveries are timely and accurate.

If you have applied for a product trial and you’re selected to participate, we’ll let you know via email.

Your product should be on its way to you within 7-14 business days. You will receive an email/SMS when the product is with our delivery partner.

Share your product experience with the community through a review. Simply log in to your TheBeauClub account, visit “SAMPLES” > “MY SAMPLES” and select the product to access your review form. The review form can also be accessed via the QR code on the card in your package.

Of course not! Not every product is for everyone. We value your honest feedback and we encourage you to share your genuine thoughts on the products you’ve tried. We appreciate that you do not use inappropriate or abusive language in your reviews.

At TheBeauClub, we ensure that the information you’ve shared is kept private. Your personal details such as your address, email and contact details will not be shared with anyone outside Clozette Group, unless you’ve agreed to do so.

By participating in the sampling and review programs, your first/last name and reviews may be utilised by Clozette Group and the participating brands. For more information, please review our Privacy Policy here.

We’re sad to see you go. Please reach out to us at [email protected]. Our team will assist you with the deletion of your account.

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